Customer Terms & Conditions
These terms govern the use of the NavNivesh Capital platform and the transaction-support services provided through approved channels. By registering or transacting, you agree to these terms.
1. Eligibility
You must be legally competent to contract under applicable Indian law, and must complete the required registration and KYC process through the approved portal.
2. Nature of services
NavNivesh Capital provides investor education, general market information and transaction-related support. Information provided is not personalized investment advice or a recommendation to buy or sell any security.
3. Independent decision
All decisions to proceed with a transaction are made independently by you, after reviewing the available information, applicable risk disclosures and these terms.
4. Pricing and availability
Information about available securities, applicable selling prices and minimum quantities is provided through the approved portal. Availability is subject to change and is not guaranteed.
5. Payment
Payment is accepted through approved payment channels. All payments are subject to verification before the transaction is processed. Payment does not guarantee allotment, listing or profit.
6. Own Demat rule
Securities are transferred only to the purchasing customer's own Demat account. No transfer is made to a relative, friend, nominee or other third-party Demat account.
7. Risk acknowledgement
You acknowledge that unlisted and Pre-IPO securities involve market, valuation and liquidity risks. Prices may fall, resale may not be readily available, and an IPO or listing may not occur. No return, profit or exit is guaranteed.
8. Cancellation and refund
Cancellation and refund are governed by the Cancellation, Refund & Transaction Policy.
9. Customer responsibilities
- Provide accurate and complete information during registration and KYC
- Maintain the confidentiality of your account credentials
- Review all applicable information and risk disclosures before deciding to proceed
- Ensure that payments are made from accounts held in your own name
- Ensure that securities are received into your own Demat account
10. Prohibited conduct
You agree not to misuse the platform, make false statements, attempt to circumvent the Own Demat rule, or use the platform for any unlawful purpose.
11. Limitation of liability
To the maximum extent permitted by law, NavNivesh Capital shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform or participation in any transaction.
12. Grievance redressal
Complaints may be raised through the Grievance Redressal process.
13. Governing law
These terms are governed by the laws of India. Courts at Thane, Maharashtra shall have exclusive jurisdiction, subject to applicable law.
14. Changes to terms
We may update these terms from time to time. The version published on this page is the current version.