Grievance Redressal

Customer Grievance Redressal

If you have a complaint about our services, please reach out through the channels below. We aim to address all complaints promptly and fairly.

Grievance Officer

Designation Customer Grievance Officer
Email support@navniveshcapital.com
Phone +91 7710089600
Address NavNivesh Capital
004, Ground Floor, New Shivtirth CHS.,
Kalweshwar Nagar, Near Shankar Mandir,
Old Belapur Road, Kalwa, Thane – 400605, India
Hours Mon–Fri · 10:30 AM – 6:30 PM
24 × 7 online support

How to file a complaint

  1. Send an email to support@navniveshcapital.com with the subject line "Complaint".
  2. Include your full name, registered contact details and a clear description of the issue.
  3. Attach any relevant documents (transaction reference, receipts, screenshots, etc.).
  4. You will receive an acknowledgement within 2 working days.

Escalation

If your complaint is not resolved to your satisfaction, you may escalate it to the senior management of NavNivesh Capital through the same email address with the subject line "Escalation".

Response timeline

Acknowledgement Within 2 working days of receipt
Resolution Target resolution within 15 working days
Complex matters Timeline communicated to you on acknowledgement

Note: NavNivesh Capital does not claim SEBI/SCORES status. Please contact us directly using the channels above for all complaints.